WellHello
WellHello Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
WellHello reviews show a 1.1 star rating from 67 reviews; consumers are mostly dissatisfied with a 95% unfavorable distribution and frequent reports of fake profiles and fraudulent behavior.
Key Takeaways for Future Customers
- Expect issues with subscriptions and membership cancellation.
- Frequent billing complaints and requests for refunds are reported.
- Customer service contact methods often fail to resolve problems.
Negative Feedback / Risk Areas
- Customer complaints about unauthorized charges and refund denials.
- Allegations of fake profiles and deceptive advertising.
- Cancellation forms and phone support reportedly do not work.
Positive Feedback
Reviewers report no meaningful positives and express overall dissatisfaction.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
WellHello reviews show a 1.1 star rating from 67 reviews; consumers are mostly dissatisfied with a 95% unfavorable distribution and frequent reports of fake profiles and fraudulent behavior.
Key Takeaways for Future Customers
- Expect issues with subscriptions and membership cancellation.
- Frequent billing complaints and requests for refunds are reported.
- Customer service contact methods often fail to resolve problems.
Negative Feedback / Risk Areas
- Customer complaints about unauthorized charges and refund denials.
- Allegations of fake profiles and deceptive advertising.
- Cancellation forms and phone support reportedly do not work.
Positive Feedback
Reviewers report no meaningful positives and express overall dissatisfaction.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Frankfurt, Hesse
How is it possible that every girl lives within 15 mile radius from me? How is it possible that each one of them is head over heels for me?
I am popular enough on AFFCupid.com
and I do meet girls from time to time via this platform, but I have never been THAT popular on a legit service like I am on WellHello. WellHello is a classic money scam.
The women (i.e.
chatbots) are pumping you with sexy messages, trying to get you to pay for membership. If you believe them, join WellHello and pay in order to be able to write them back, you will never hear back from them, except of a few scammers who will try to get your contacts so they can rip you off elsewhere.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Loudon, Tennessee
Scam, will not let you cancel trial membership
- - Cancellation links do not work.
- - Contact information is unhelpful.
- - User will lock account to stop charges.
- - User says this is a scam.
It states to follow specific links to cancel; none of the links work! Therefore, you cannot cancel the trial service!
Contact info is garbage, phone numbers are garbage, this company and its affiliates are garbage!
I am going to lock down my account so that they do not continue to charge for unwanted service! If the company is monitoring this, then they need to refund everyone and shut this scam down!
- Its a con
Preferred solution: Cancelation of service, profile, and any applicable fees!
User's recommendation: Do not register, do not hit "go", and do not click on anything!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kalamazoo, Michigan
They're scam , just here to take your money
I took money out of my account of $25 and will not refund it. I talked to customer service, asked them to refund, and they said no, the worst company I've ever dealt with.
- Still b your money
Preferred solution: Full refund
User's recommendation: Do not use this company
Tijuana, Baja California
Realizar un reembolso
Se hizo el cobro de 777.70 pesos mexicanos (42.48 USD) y no sé cómo aplicar un reembolso y no sé cómo solucionarlo.
Preferred solution: Full refund
Mooresville, Indiana
Fix my problem before I do plastered review
- - Emails or messages aren't received though the app shows sent.
- - No customer service; requests two months free.
- - Unprofessional and unprofitable.
Emails or messages are not being received by other members, even though the apps shows that I sent it still not, I got them resolved, no customer service and I want 2 months minimum free out of this and it's just added more time to that the longer you guys take unprofessional absolutely unprofitable.
Auckland, Auckland
Can't delete a profile!
- - Joined a trial and used a prepaid card.
- - Area is wrong and can't be changed.
- - Verification code won't accept on the contact form.
Just joined a trial. Used a pre paid card luckily for me..
1st issue they got my area wrong, tried to change it, won't allow. So I went to the contact section for assistance.
Fill in the form, when entering code to verify I'm human, will not accept no matter how many times you try. So here's the big kicker, that means you cannot delete your account either.
User's recommendation: Don't even try them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo make people aware of this scam
- - Cancelling Wellhello membership is impossible.
- - The phone number appears to belong to a different company, the email is invalid, and funds were taken.
Trying to cancel your membership on "Wellhello" is impossible! You will have gathered by now that the phone number given is for a company called "pissed consumer"
This was sooo frustrating! The person could hardly speak English and there was an annoying load *** rooster in the background! Then he pretended that he couldn't hear me like,hello? Hello? Are you there? And then I was informed that they don't service or deal with "Wellhello" at all!! When I enquired as to who does,he proceeded to give me this email.
s@***.com
It does not exist!!
I am Soo *** ANGRY!! My only solution was to emidiatley cancel card. These people take money,no these people STEAL money from me and many others so in my eyes they are DIRTY *** *** *** And if I EVER cross paths with any of them responsible I WILL *** STAB THEM!! *** STRAIGHT UP MAN!!!
*** YOU!
Preferred solution: Full refund
User's recommendation: Be careful when trying to get a *** online. Stay away from Wellhello!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThere is no way to cancel your one day trial subscription while on the side of his redirected to several other sites unknowingly those sites work charging me a one-day subscription fee as well that I
- - Charged for redirected sites during a 24-hour trial.
- - No clear cancel option; no phone number and online contact is unhelpful.
Signed up for the 24-hour trial fee I was totally disappointed not only was I being redirected to other sites I was being charged for those sites as well and there's no way to cancel your subscription there's no phone number there online contact is bogus you can't scroll through the system to the end to where you can cancel it see him in court I guess I ain't paying for that trash in trash
User's recommendation: Steer clear it's bogus
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancellation please
Negative
Good morning my name is carlos living in Liverpool Merseyside need to cancel please I don't want any more of this please help me
- Gbp
Preferred solution: Full refund
Pitesti, Arges
It's a total scam!!! Do not enter this site!!!
I subscribed to a free plan and they immediatly charged me for full plan although they said that the free trial is 24 h
User's recommendation: Do not subscribe!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel membership
I'm not comfortable with this site. It appears to be dishonest and fake. I've received no response from anyone, even though I knew some individuals were interested.
- Many
Preferred solution: Just please cancel membership
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want to cancel my membership
Couldn't help me, don't know why
You can't call them and if you want to fill in the form it doesn't allow it. And every month it cost money and I don't use it at all.
User's recommendation: Do not put your credit card or debit card details in this app, it is a scam and you can not cancel the trial. It's going to take every month money from you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI signed up just for the dollar trial I'm in...
- - Signed up for a $1 trial in Mexico and were charged $42 on Visa via Chase.
- - They want a refund and ask why a second $1 charge is required.
It's totally impossible to get hold of customer service. Once I finally got through and they say told me that the issue would be solved. It was not still the same I paid 40 something dollars to well hello .
I signed up just for the dollar trial I'm in Mexico and you guys are taking $42 out of my Visa bank account through Chase I want to know why you did that and even when I click on profiles now since you say I have a month membership. That it goes that I have to pay another dollar when I already paid 42 so I want that put back on my credit Visa card debit immediately okay I've already told you once before my first six digits and last four digits of the Visa debit card here they are for the last time put my damn money back on it 483316 ****
Johannesburg, Gauteng
I want my refund
This company is a scam the site doesn't even work .it's disgusting for what they ate doing n the amount they charged me
User's recommendation: Do not sign up with this site
Nairobi, Nairobi City
Refund
I only authorised one dollar but the company took another dollar without any permission. Thanks for.
You have taken money fron my account when i was hacked
Refund me and cancel the account which i never set up. I was hacked and whoever did it opened up an account. I have never used any dating site and never will
User's recommendation: Beware
About
WellHello is a website for fun dating and meeting singles and swingers. It is wholly-owned and operated by Smoochy Brands, LLC. The company is headquartered in New York, United States. WellHello is an online community designed to meet and communicate with likeminded singles and couples. The site is not intended for minors. People must be at least 18 years old to use the WellHello services. The site allows chatting, messaging, and swapping pictures. Membership is required to use most functions on the site. Premium membership provides access to extra options. Users who want to get Premium membership must pay a fee. The company offers a Hookup Guarantee to all first-time members. Customer support is provided by phone.
WellHello is ranked 128 out of 444 in Adult Entertainment category
Australia
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